Your applications keep running. Even when nobody's watching.
Many companies depend on a handful of applications nobody is clearly responsible for - often only one person knows the details, and interfaces break with every update. In the end, manual workarounds in spreadsheets hold everything together. That's why more businesses choose application management outsourcing: we take on IT interface management and data management as your dedicated provider, maintained on an ongoing basis instead of only at the next incident.
- Ongoing operations, updates and support for your business-critical applications
- Interfaces adjusted the moment an update breaks them, not after the next incident
- Structured data management as the foundation for reliable reporting
- Knowledge documented during the handover, independent of any single person
- IT process automation wherever it actually saves time
- We take on in-house builds too, not just standard software
Reliable business application support
Ongoing operations, updates and support for the systems your core business depends on.
Interfaces that work together
Integration and maintenance of interfaces between your systems, instead of manual duplicate work.
Data you can trust
Structured data management as the foundation for reliable reporting and decisions.
No one quite responsible for your applications anymore? Call us or drop us a line - let's go through your system landscape.
From practice
In practice, we often see mid-sized companies where knowledge of a central application sits with exactly one person - and where interfaces fail unexpectedly at the next update because nobody actively maintains them. A clean handover and ongoing support prevent exactly that.
From our work
- Client
- International project management company, approx. 1,500 users
- Challenge
- Responsibility for the entire software and hardware portfolio, from CAD applications to Adobe products to output management, was scattered and uncoordinated across several departments.
- Result
- Centrally rolled out and took ownership of Follow-Me-Print across 70 systems, plus Adobe Acrobat DC for around 1,500 employees.
Four steps, one point of contact.
Assessment
Analysis of the applications, data flows and interfaces in use.
Operational handover
Transition into ongoing support and maintenance of the applications.
Optimisation
Improving interfaces and processes wherever automation saves time.
Ongoing support
Continuous maintenance, updates and a contact person for incidents.
Application & Data Management in detail.
Do you also take on applications we built in-house?+
Yes, during the assessment we record every application in use, including in-house builds, and take over ongoing operations.
What happens when an interface breaks after an update?+
That's exactly the core of our ongoing support: interfaces get maintained and adjusted as needed, instead of you having to patch it manually.
Can you improve our data quality, not just manage it?+
Yes, structured data management is part of the scope, so your reporting rests on a reliable foundation.
How does the handover work if one person currently holds all the knowledge?+
We document the existing knowledge in a structured way during the takeover, removing the dependency on a single person.
Do you also automate recurring manual processes?+
Where it pays off, yes - process automation is part of the optimisation phase, not just plain application operations.
Applications someone actually looks after.
Call us or use the contact form - let's go through your system landscape together. Response within 48 hours.